Effective Communication Skills

Course Description

"Life Skills 104: Effective Communication Skills" is a course designed to enhance communication skills in all spheres of life. It covers the essentials of verbal, non-verbal, and written communication, emphasizing clarity, empathy, body language, and active listening.

Learning Outcomes

• Master Effective Communication: Understand and apply key principles of effective communication.

• Enhance Verbal and Non-Verbal Skills: Develop better speaking, listening, and body language skills.

• Improve Written Communication: Learn to communicate effectively through writing.

• Apply Skills in Diverse Situations: Utilize communication skills in various personal and professional scenarios.

• Continuous Improvement: Develop strategies for ongoing enhancement of communication skills.

Course Outline

• Understanding Effective Communication

  • Overview of communication types.

  • Importance in personal and professional life.

  • Initial self-assessment questionnaire.

• The 12 Components of Effective Communication

  • In-depth exploration of listening, empathy, clarity, tone, body language, etc.

  • Sub-modules with explanations, examples, and exercises.

• Fixed vs. Growth Mindset in Communication

  • Understanding mindset impacts.

  • Case studies showing the impact on communication outcomes.

• Assessing Your Communication Mindset

  • "I feel" statements and a 5-point scale exercise.

• Detailed Lessons on Communication Components

  • Essential concepts: definitions and significance of each sub-skill.

  • Real-life applications through role-plays and case studies.

• Reflecting on Growth

  • Revisit initial self-assessment.

  • Analyze changes and growth in mindset and skills.

• Synthesizing Learning in Effective Communication

  • Top three takeaways.

  • Encouragement for continued practice and learning.

Bonus Features

• Interactive quizzes and videos.

• Adaptive learning paths.

• Collaborative activities and diverse media formats.

Course Implementation

• Online LMS for course delivery.

• Interactive tools for engagement.

• Video conferencing for live sessions.

Course Evaluation

• Regular feedback surveys.

• Course evaluations at the end.

Conclusion

• Emphasize the ongoing nature of learning effective communication.

• Provide resources for continual development.